Processing Your Customer Orders In The Virtual Office
Processing your customer orders (i.e, Preferred Customers) using your Virtual Office is very easy. Follow the steps below and you will be a pro very soon!
- Login to your Virtual Office www.usana.com
- Go to to "Online Enrollment" -> "Express Enrollment" - > "Customer Type": (Preferred Customer)
- Placement Info - Leave this as is
- Fill in your customer shipping details - This is where you fill in your customers details such as Contact Information, Mailing/Shipping Address:
- The items with an asterix (*) are mandatory and your order will not process if you do not have these details
- Password Selection:
- password is the customers last name or first and last name depending on length
- Order:
- Select whether the customer will pick up from the head office warehouse or whether it be delivered by courier
- Add product/s
- Autoship:
- Select pickup or courier
- Select desired product order monthly and click continue
- Checkout Review Page:
- Here you can add additional products and/or make changes to the order
- Credit/Debit Card Details:
- select the type of credit card
- enter the card number
- enter the card expiry date
- click on the "Continue" button to process the order
- Congratulations! You have now processed your new customer order!
- Team UC Customer Care Program
- Enter the name and email address of your new customer into the Team UC Customer Care Program HERE
If your customer does not have credit/debit card then you cannot process the order online using the Virtual Office. Instead you will need to give your customer a Direct Debit Form (which you can download from the http://usana.com Site Downloads Area "Income Maximiser" - > "Forms Price Lists" - > "Autopay Form". Your customer needs to provide their bank account details and they need to sign this form. Then you can scan and email both the Direct Debit Form and the Preferred Customer Order Form to custservanz@usana.com
Registering New Team Members In The Virtual Office
Registering new Team Members using the Virtual Office is very simple. Following the instructions below and you will be a pro very soon!
- Login to your Virtual Office www.usana.com
- Go to to "Online Enrollment" -> "Express Enrollment" - > "Customer Type": (Associate)
- Placement Info - Leave this as is
- Fill in your Team Member's shipping details - This is where you fill in your customers details such as Contact Information, Mailing/Shipping Address:
- The items with an asterix (*) are mandatory and your order will not process if you do not have these details
- Password Selection:
- password is the customers last name or first and last name depending on length
- Tax Information:
- If your new Team Member already has a registered business (ABN/Tax File Number) and wishes to place income from USANA under that business then they can do so. Otherwise, it is not necessary to register USANA income under an ABN until their business is producing above $70k per annum.
- Business Development System:
- Select either English or Chinese - this is their business kit that they will use to kick start their business success
- Order:
- Select whether the customer will pick up from the head office warehouse or whether it be delivered by courier
- Add product/s
- Autoship:
- Select pickup or courier
- Select desired product order monthly and click continue
- Checkout Review Page:
- Here you can add additional products and/or make changes to the order
- Credit/Debit Card Details:
- select the type of credit card
- enter the card number
- enter the card expiry date
- click on the "Continue" button to process the order
- Congratulations! You have now processed your new customer order!
- Team UC News Subscription
- Enter the name and email address of your new Team Member into the Team UC Newsletter Subscription so they can stay updated with all our regular events and news: Link HERE
How Do I Check How Many Customers/Product Sales/New Recruits My Team Have Done This Month?
TIP: Use this function to keep track on Platinum Pacesetters and the real go-getters in your business team. Do not leave your downline Platinum Pacesetter track in your team members hands alone - as a responsible business leader you should be looking for who in your downline is close to achieving these milestones and sending them an email or a message of encouragement. Train your team to do this checking well and you will soon be able to hand over the reins to your new leaders - do not let go too early or before you are certain they have the skills to do this part of the checking very well!
Remember, every Platinum Pacesetter that you achieve yourself you are paid bonuses on, and every Platinum Pacesetter that you help your team members achieve you are also paid bonuses on - so it pays to do this work and teach your team to do this work with their new team members!
In your Virtual Office:
Remember, every Platinum Pacesetter that you achieve yourself you are paid bonuses on, and every Platinum Pacesetter that you help your team members achieve you are also paid bonuses on - so it pays to do this work and teach your team to do this work with their new team members!
In your Virtual Office:
- Go to "Income Maximiser" -> "Downline Management"
- If you haven't already, run through the "Downline Management Tutorial" and fimilarise yourself with how to navigate and use this tool
- Select from the appropriate options and click on "Show Report"
Accessing and understanding your business Downline Growth and Volume Report
The report that I am going to talk about is your “Downline Growth and Volume Report” and is available by going to "Income Maximiser" -> "Volume Report".
Why is this important? You're paid on the movement of volume in your business. Volume = Product. Like any business, whether that business provides a service or a product, all businesses are paid based upon how much volume moves through that business.
This report shows a number of key items for you in tracking your business growth and progress as follows:
Why is this important? You're paid on the movement of volume in your business. Volume = Product. Like any business, whether that business provides a service or a product, all businesses are paid based upon how much volume moves through that business.
This report shows a number of key items for you in tracking your business growth and progress as follows:
- PSV = your own Personal Sales Volume - here is the personal volume moving through your business (Business Centre)
- GSV = the Group Sales Volume - here is the volume as a whole moving through your business, the higher both these numbers the better as you get paid on commission levels and if you don't reach the commission level that week, you're volume will carry over until the next week and so on as long as you remain on "Autoship" - Your own personal monthly order.
This is a basic run down which is what you require at this time – beyond this the very best person you can discuss this with is your upline Leader.
Autoship - The Importance of maintaining your monthly order
Question, if you were to purchase a coffee shop for say $250,000 would you have any weekly/monthly overheads? Of course you would. There would be staff to pay, power and phone bills, the rent of the building all adding up to $1000's each month without any guarantee you would actually make money or break even.
With Team UC you get a guarantee that if you follow the steps and put in the work you will be successful and earn the income you're personally looking for - What's better is you didn't spend even close to $250k and you don't have the same huge overheads. In fact, you get to eat your overheads.
Autoship is your business overhead and is simply your personal monthly product order of 100 points (approximate monthly product cost of only $200-250) or, 200 points max if you own more than one business center. This keeps your business active and allows you to earn weekly commissions based upon your teams & your own volume/sales of product that moves through your business.
So that's it! Autoship is simply a great way to stay healthy and get paid all at the same time.