The tasks required to be undertaken now to get you started will take you approximately 30 minutes. Please go through each step carefully and fully so that you are set up correctly.
1. Save these to your favourites:
www.team-uc.com - Team UC University (our corporate intranet) where you access your product and business learning and training
www.firstclassmlm.com - a site we use when learning/teaching about the industry of direct sales and MLM
www.beautifulscience.com - a site we use when talking with people who have an interest in the skin care line
www.facebook.com/teamuca - make sure you click on Like to become a fan of our Facebook fan page.
www.usana.com - a site we use when directing people to our entire product line once they have seen our initial information/presentation on the business or product
http://www.team-uc.com/p/share-product.html - a link we use when directing people to learn about the product as it relates to Team UC.
http://www.team-uc.com/p/business.html - a link we use when directing people to learn about the business opportunity with Team UC.
2. Your Virtual Office - You will receive an email from Head Office with your username and password to the Virtual Office www.usana.com
- track your volume,
- process your customers orders,
- register new team members,
- manage your customers and team members database and all other admin functions.
- Exercise 2 - Set up your Subscription to Team UC Grapevine: Click on the link below to read how to set up your Subscription to the Team UC Grapevine. Subscribe to Team UC News Feed
Exercise 3 - Ordering your Brochures and Research Publications: Call Head Office on 1800-670-126 and order your first 2 packs of USANA brochures as follows:
- Health & Freedom Newspaper $23.00 for 14
- Health Product Handbook $22.00 for 14
- Exercise 4 - Set Up Skype so you can communicate with your upline support team:
Ask your sponsor to forward you the contact details of your upline leader so you can add them to your Skype Contact list.
If you have any questions be sure to leave a message for your upline on Skype
Of course, you can always give them a call on the phone but they may now always be available and via Skype you can organise to have the support of your upline team when you need it.
CONGRATULATIONS!! You have now completed all aspects of your business set up and are ready to get started on your "Product Knowledge Training". Head to 1.2 Start Up
International Contact List
USANA United States
3838 West Parkway Boulevard
Salt Lake City, UT 84120
Associate & Customer Inquiries
Distributor Services: 1-801-954-7200
Fax: 1-801-954-7300
Send Email
Spanish: 1-801-954-7373
French: 1-801-954-7272
Chinese: 1-801-954-7878
Japanese: 1-801-954-7773
Korean: 1-801-954-7231
Toll-free Order Express English: 1-888-950-9595
Toll-free Order Express Chinese: 1-888-805-2525
Toll-free Order Express Spanish: 1-888-683-8383
Toll-free Order Express French: 1-888-782-8282
TTY English: 1-888-448-7262
Investor Relations
Phone: 801 954-7100
Press Inquiries Only
Dan Macuga
Marketing & Public Relations
1-801-954-7280
Dan.Macuga@us.usana.com
USANA United Kingdom
Order Express: 0808-234-4478
Dist. Services: 001-801-954-7171
Toll Free Fax: 08-08-234-2472
distservuk@usana.com
USANA Netherlands
Order Express: 0800-022-7288
Dist. Services: 001-801-954-7171
Toll Free Fax: 001-801-954-7240
distservnl@usana.com
USANA Puerto Rico
Order Express: 1-888-683-8383
Dist. Services: 1-801-954-7373
TTY Spanish: 1-888-558-7262
Caribbean
Dist. Services: 1-801-954-7676
Dominican Republic: 1-888-751-2425
Trinidad and Tobago: 1-888-667-3574
USANA Canada
80 Innovation Drive
Woodbridge, Ontario
L4H 0T2
CANADA
Main Tel: 905-264-9863
Main Fax#: 905-264-9873
French: 1-888-782-8282
TTY French: 1-888-338-7262
distserv@usana.com
Vancouver Office
Suite 2118, 13353 Commerce Parkway
Richmond, British Columbia
CANADA V6V 3A1
Telephone: 1-604-279-2950
Fax: 1-604-279-2960
USANA Australia
3 Hudson Avenue
Castle Hill 2154
New South Wales, AU
Business Centre Phone: 02 9842 4500
Business Centre Fax: 02 9842 4560
Toll-free Customer Service Phone (AU): 1800 670 126
Toll-free Customer Service Fax (AU): 1800 670 127
Toll-free Customer Service Phone (NZ): 0800 670 126
Toll-free Customer Service Fax (NZ): 0800 670 127
Customer Service Phone: + 612 9842 4600
Customer Service Fax: + 612 9842 4560
custservanz@usana.com
USANA New Zealand
25 Canaveral Drive
Albany
Auckland, New Zealand
Main Tel: 09 415 2750
Main Fax: 09 415 2751
Order Express: 0800 370 126
Order Express Fax: 0800 370 127
custservanz@usana.com
USANA Japan
USANA Japan, Inc.
Yoyogi Crystal Bldg. 5F
35-4, Yoyogi 1-chome, Shibuya-ku
Tokyo, Japan 151-0053
Customer Service (toll free): 0120-537-817
Customer Service Fax (toll free): 0120-537-880
(English Speaker DSR available)
Customer Service Line Business Hours
Mon - Fri : 9:00 – 18:00 JST (Closed Sat, Sun & Holiday)
cs@jp.usana.com
Service Center for Orders and Registrations
Monday–Friday 13:00 to 21:00 Saturday noon to 18:00.
Closed Sunday, national holidays, and for company-wide events
Please note: orders received on Saturday will be processed during the following week.
USANA Hong Kong
Unit 2504-6, 25/F World Trade Center
280 Gloucester Road
Causeway Bay, Hong Kong
Order Exp: 011-852-2162-1880
Dist. Services: 011-852-2162-1880
Fax: 011-852-2162 1800
distservhk@usana.com
Hong Kong, Kowloon Service Center
2301-05, 23/F., Chow Tai Fook Centre
580A Nathan Road, Mongkok
Kowloon, Hong Kong
Main: 3923 1818
Distributor Services: (852) 3923 1818
Order Express fax: (852) 3923 1800
dist.serv@hk.usana.com
USANA Taiwan
7F, No. 99, Fu-Hsin N. Road,
Taipei 105, Taiwan,
Republic of China
Tel:+886-2-7724-8000
Fax: +886-2-7724-1000
Customer Service line: 0809-085-588
Customer Service Fax: 0809-085-500
distservtw@usana.com
USANA Health Sciences Korea, Ltd.
Haesung Building, 2nd Floor
942 Daechi 3 Dong, Gangnam-Gu
Seoul, Korea 135-725
Tel: +82-2-2192-7300
Fax:+82-2-2192-7399
Customer Phone Service Line Business Hour
Mon - Fri / 9:00 AM - 6:00 PM (Closed Sat, Sun & Holiday)
Customer Will-Call Service Line Business Hour
Mon - Fri / 10:00 AM - 7:00 PM (Closed Sat, Sun & Holiday)
distservkr@usana.com
USANA Health Sciences Singapore Pte Ltd
391B Orchard Road,
Ngee Ann City Tower B, #19-01/02
Singapore 238874
Main: (65) 6820-8838
Distributor Services: (65) 6820-8828
Fax: (65) 6820-7007
Business Hours:
Mon to Fri - 1230hr to 2030hr
Saturday - 1030hr to 1400hr
Sunday / Public Holiday - Closed
Email Address: distservsg@usana.com
USANA Mexico S.A. de C.V.
Blvd. Manuel Avila Camacho 138
Tercer Piso Col.
Lomas de Chapultepec,
C.P. 11000 Mexico, D.F.
Reception: (55) 5093-9650
Distributor Services / Order Express: 01 800 08 USANA (87262)
Fax: 01 800 08 USANA (87262)
Email: distservmx@usana.com
USANA Malaysia
UHS Essential Health (Malaysia) Sdn. Bhd.
Units M.01 & M.02, Mezzanine Level, Menara Axis
No. 2, Jalan 51A/223, 46100 Petaling Jaya,
Selangor Darul Ehsan
Telephone: 603-7953 8028
Facsimile: 603-7953 8100
Email: distservmy@usana.com
Mon to Fri - 10:30 a.m. to 8:30 p.m. (MYT)
Saturday - 10:30 a.m. to 1:30 p.m.
Sunday / Public Holidays - Closed
USANA Philippines
UHS Essential Health Philippines, Inc.
24th Floor, Tower 1, The Enterprise Center,
6766 Ayala Avenue corner Paseo de Roxas,
Makati City, Philippines 1200
Customer Service: distserv@ph.usana.com
(632) 858-4500 Phone Order Line
(632) 858-4599 Fax Order Line
Office Hours
Business Center
Monday–Friday 11:00 a.m. to 8:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
Customer Service
Monday–Friday 11:00 am to 8:00pm
Saturday 9:00 am to 1:00pm
USANA Health Sciences (Thailand) Ltd.
Mailing Address
1-7, Level 8, Room Number 0841BB, Zuellig House Building
Silom Road, Kwaeng Silom, Khet Bangrak
Bangkok 10500 Thailand
Distributor Services: (65) 6820-8828
Fax: (65) 6820-7007
Email address: distserv@th.usana.com